Contents

Protection made personal

Whether your home contents and possessions hold sentimental value or high value, make sure they’re properly covered –from £75,000 all the way up to £500,000. Cover you can trust and an instant quote in 5 minutes.

We offer complete cover contents insurance. Living room scene with rivr fingerprint covering wall and floors to show it's protected

The rivr standard

Easier to understand

One policy, not multiple, to cover your home and all your possessions, with less ambiguity and no trip hazards.

Better cover, fair price

Better cover than normal insurance at a fair premium that gives you confidence in the level of cover you receive.

Fast and friendly

Simplified process, enhanced with data, gives you a live online quote in 5 minutes.

One policy, total coverage

If you turned your house upside down, everything that falls out would be classed under “contents”.

One of the key rivr distinctions is that we provide all risks cover. Essentially, unless the policy wording explicitly says that something isn’t covered, or that it has a limit, then it’s covered. No second guessing or ambiguity for you.

Your home's contents

Cover all the contents of your home. Furniture and furnishings, clothes, curtains, handbags and much more.

Jewellery, watches, art 
& antiques (Valuables)

All your valuables included on one policy.
Covered worldwide.

Gadgets, bicycles and sports equipment

Your phone, laptop and all your electronic items, as well as your bike and golf clubs, covered as standard, worldwide.

What’s covered?

Your homes contents

All your home's contents. It is a long list but most things are covered as standard, and more than you expect.

home contents cover

Worldwide

All your personal possessions and valuables are protected worldwide if they’re lost or damaged.

worldwide cover

Accidental
damage

We will pay for any damage caused accidentally.

accidental damage cover

Valuables under £25,000

Jewellery, watches, fine art and antiques worth up to £25,000 each covered as standard. Proof of ownership and value is required if you claim.

valuables, jewellery, art and watches cover

Valuables over £25,000

Jewellery, watches, fine art and antiques worth over £25,000 each are covered but need to be individually specified. Proof of ownership and value is required if you claim.

valuables, jewellery, art and watches cover

New purchases, additions, and substitutions

Automatic cover extends for 60 days for any new purchases up to an additional 25% of your contents sum insured, just let us know during that time and pay any extra premium.

new purchases cover

Alternative accommodation (Contents Cover)

If you can't live in your home for up to 3 years due to some insured damage we will pay for somewhere else for you to live or cover your rent if you rent your home.

alternative accommodation cover

Replacement locks

We will pay for costs to replace locks on external doors, alarms, and safes after the loss or theft of your keys.

replacement lock cover

Fine art and antiques market appreciation

If the market value of a fine art or antique piece has appreciated within the last 3 years we will pay up to 150% of its insured value if you have a valuation in place.

fine art market appreciation cover

Death of an artist

If your art appreciates in value due to the death of an artist you will still be covered as long as you have a professional valuation in place.

death of an artist cover

Office equipment

We will pay up to £20,000 per claim for office equipment, and £10,000 for business stock.

office equipment cover

Outdoor items

We will pay up to £2,500 per item for garden furniture, statues, barbecues and items that live outside.

bbq outdoor items cover

Small vehicles

We will pay up to £5,000 per claim for land vehicles like lawnmowers, quad bikes, and Segways.

small garden vehicles cover

Boats and watercraft

We will pay up to £5,000 for watercraft like dinghies, surfboards and small boats.

boat and watercraft cover

Storage

We will pay up to 25% of your contents sum insured for loss or damage to your belongings that are kept in storage. Limited to certain events.

items in storage cover

Jewellery cover

All your jewellery is covered worldwide under a single policy for theft, loss or damage.

Explore our jewellery cover

Watch cover

Cover extends to insure your watches along with your other valuables and contents.

Explore our watch cover

Bicycle cover

All bicycles are included with your general contents cover as standard with no single-item limits and no need to individually specify them.

Explore our bike cover

See what else is covered under contents cover

Read the policy wording to see full cover details, what else we cover, and to understand what is not covered.

policy search

Additional cover as standard

Unlike many other insurers, we don't up-sell you add-ons, bolt-ons or so-called extensions. Here's some of what's also included in your policy, as standard.

Home emergency cover

Covers repair costs up to £1,500 in case of an emergency.

Liability cover

Covers your liability if something happens at your home.

complete cover

Family legal protection cover

Covers you against a wide range of legal costs associated with a wide range of disputes.

What’s not covered?

We’ve worked hard to keep this list as short as we can, but here are some of the things that are not covered under your policy.

Only a summary of the policy's coverage is presented on this page. Read these documents to fully understand what is and isn't covered

Policy Wording Insurance Product Information Document

Your excess

Your excess as detailed in your policy schedule.

Damage to items during transportation

There is no cover for items improperly packed or secured during transport.

Damage or liability from malicious gun use

There is no cover for damage or liability from intentional or malicious use of guns is not covered.

Theft from unlocked and unattended vehicles

There is no cover for items stolen from an unattended vehicle are only covered if force and violence were used to gain entry. Additionally, the items must have been hidden from view or locked in the boot or glove box.

Lost deliveries

There is no cover for undelivered goods or services purchased online.

Loss of value from repairs

There is no cover for loss of value to contents following repair, replacement, or reinstatement.

Warping or shrinkage

There is no cover for loss or damage due to warping or shrinkage.

Some subsidence or heave damage

There is no cover for loss or damage caused by subsidence, heave or landslip to the following:

  • As a result of faulty design, specification, workmanship or design;
  • Where the damage is covered by another insurance policy, guarantee or by-law;
  • Caused by river or coastal erosion; or
  • Whilst the buildings are undergoing structural repairs, alterations or extensions

Existing and deliberate damage

There is no cover for loss or damage occurring outside your period of insurance, or caused intentionally or through criminal acts by you.

Building works over £75,000

There is no cover for loss or damage resulting from building works that cost more than £75,000.

Confiscation

There is no cover for loss, damage or liability from confiscation or holding your property from officials or authorities.

Loss of value and indirect losses

There is no cover for any decrease in value as a result of a repair or replacement, or any loss not directly related to a valid claim.

Gradual wear and tear

There is no cover for any gradual damage and wear and tear, guarding against long-term deterioration or aging of property.

Defective design, breakdowns and faults

There is no cover for any loss, damage or liability as a result of design flaws, workmanship, or mechanical and electrical faults or breakdowns.

Unoccupied homes

There is no cover for losses when your home is unoccupied for over 45 days, and certain precautions listed in the policy wording have not been taken to safeguard your home and heating system during certain periods.

Let properties and business use

There is no cover for any loss, damage or liability from any part of your home that is let or is used for business purposes.

Electronic data

There is no cover for loss, damage or liability from computer viruses or data corruption.

Pollution and contamination

There is no cover for loss, damage or liability from pollution or contamination except in specific circumstances listed in the policy wording.

Nuclear and radioactive hazards

There is no cover for loss or damage or any legal liability from radioactive materials or nuclear components, or from potentially catastrophic events like radiation leaks.

War and terrorism

There is no cover for direct or indirect damages resulting from war, civil disturbances, or terrorist acts.

Your questions, answered

Insurance can be complicated and hard to understand, these are some of our most common questions.

What is high-value contents insurance?

High-value contents insurance is designed for homes that require cover above the limits offered by standard home insurance, and offers a more comprehensive form of insurance.

It offers tailored insurance cover that is designed for homes with a higher standard of finish and contains expensive personal belongings such as luxury or antique furniture, electronics, jewellery and art.

What kind of items does high-value contents insurance cover?

Our contents insurance covers is extensive and covers most of the items in your home, but some examples are:

- Furniture and furnishings
- Jewellery and watches
- Art and antiques
- Bicycles and sports equipment
- Electonic items such as laptops, phones, TVs and sound systems.

All of these items are covered worldwide as standard.

Do I need high-value contents insurance?

The general rule is that you need high-value contents insurance if you have:

- General contents are worth over £100,000; or
- Valuable items that together are worth over £30,000.

How much does high-value contents insurance cost?

The cost of high-value contents insurance depends on a number of factors such as the amount of cover required, and other risk factors such theft risk.

Premiums are usually higher than standard insurance because of the increased value and risk, but with this premium you receive broader and more extensive cover with higher limits than is available with standard home insurance.

Can I insure multiple items of jewellery under the same policy?

Yes. Your jewellery insurance policy covers your jewellery collection, including rings, necklaces, earrings, bracelets, and watches. This means you can protect your entire jewellery collection without the need for separate, standalone policies.

How do I know who underwrites your policies?

The policy is insured by two of the largest insurance companies in the world, which are both A-rated for their financial strength.

The Buildings, Contents and Liability cover is insured by HDI Global Specialty SE.

The Home Emergency and Family Legal Protection cover is insured by AmTrust Europe.

How it works

Need a bit more explanation? Then head to our FAQs page where you’ll find loads of answers to our most commonly asked questions.

FAQs
personal risk details

One

You answer a few questions about yourself, your home and what you are looking for.

simple form

Two

Review your quote and any conditions of cover

Note: Some quotes need to be reviewed by our team, this will be done within a day. If we have additional questions, we’ll get in touch.

protected

Three

Accept your quote and pay. That’s it.

manage cover online

Control your cover

Manage your policy online
Review, add to, remove or change your cover online at any time.

Make a claim
Submit claims through your account and our specialised claims partner will handle your claim.