Home insurance

Complete confidence starts with complete cover

Your buildings and contents insurance combined. Protect your home from £500,000 and your contents from £75,000 of cover. Get better cover and an instant quote in 5 minutes.

we offer complete cover home insurance. home with rivr fingerprint covering building to show it's protected

The rivr standard

Easier to understand

One policy, not multiple, to cover your home and all your possessions, with less ambiguity and no trip hazards.

Better cover, fair price

Better cover than normal insurance at a fair premium that gives you confidence in the level of cover you receive.

Fast and friendly

Simplified process, enhanced with data, gives you a live online quote in 5 minutes.

One policy, total coverage

The ultimate combination – this is total cover for both your physical home and contents.

One of the key rivr distinctions is that we provide all risks cover. Essentially, unless the policy wording explicitly says that something isn’t covered, or that it has a limit, then it’s covered. No second guessing or ambiguity for you.

Your home and all its contents

Cover for damage to your home and all of it’s contents. Furniture and furnishings, clothes and handbags and much more.

Jewellery, watches, art 
& antiques (Valuables)

All your valuables included on one policy.
Covered worldwide.

Gadgets, bicycles and sports equipment

Your phone, laptop and all your electronic items, as well as your bike and golf clubs, covered as standard, worldwide.

What’s covered?

Your homes contents

All your home's contents. It is a long list but most things are covered as standard, and more than you expect.

home contents cover

Worldwide

All your personal possessions and valuables are protected worldwide if they’re lost or damaged.

worldwide cover

Accidental
damage

We will pay for any damage caused accidentally.

accidental damage cover

Valuables under £25,000

Jewellery, watches, fine art and antiques worth up to £25,000 each covered as standard. Proof of ownership and value is required if you claim.

valuables, jewellery, art and watches cover

Valuables over £25,000

Jewellery, watches, fine art and antiques worth over £25,000 each are covered but need to be individually specified. Proof of ownership and value is required if you claim.

valuables, jewellery, art and watches cover

New purchases, additions, and substitutions

Automatic cover extends for 60 days for any new purchases up to an additional 25% of your contents sum insured, just let us know during that time and pay any extra premium.

new purchases cover

Alternative accommodation (Contents Cover)

If you can't live in your home for up to 3 years due to some insured damage we will pay for somewhere else for you to live or cover your rent if you rent your home.

alternative accommodation cover

Replacement locks

We will pay for costs to replace locks on external doors, alarms, and safes after the loss or theft of your keys.

replacement lock cover

Fine art and antiques market appreciation

If the market value of a fine art or antique piece has appreciated within the last 3 years we will pay up to 150% of its insured value if you have a valuation in place.

fine art market appreciation cover

Death of an artist

If your art appreciates in value due to the death of an artist you will still be covered as long as you have a professional valuation in place.

death of an artist cover

Office equipment

We will pay up to £20,000 per claim for office equipment, and £10,000 for business stock.

office equipment cover

Outdoor items

We will pay up to £2,500 per item for garden furniture, statues, barbecues and items that live outside.

bbq outdoor items cover

Small vehicles

We will pay up to £5,000 per claim for land vehicles like lawnmowers, quad bikes, and Segways.

small garden vehicles cover

Boats and watercraft

We will pay up to £5,000 for watercraft like dinghies, surfboards and small boats.

boat and watercraft cover

Storage

We will pay up to 25% of your contents sum insured for loss or damage to your belongings that are kept in storage. Limited to certain events.

items in storage cover

Jewellery cover

All your jewellery is covered worldwide under a single policy for theft, loss or damage.

Explore our jewellery cover

Watch cover

Cover extends to insure your watches along with your other valuables and contents.

Explore our watch cover

Bicycle cover

All bicycles are included with your general contents cover as standard with no single-item limits and no need to individually specify them.

Explore our bike cover

See what else is covered under contents cover

Read the policy wording to see full cover details, what else we cover, and to understand what is not covered.

policy search

Your homes buildings

We cover the physical structure of your home, any outbuildings, decorative finishes or permanent fittings in your home.

home buildings house cover

Home improvements

Any additions, alterations or improvements are covered up to 25% of your buildings cover.

home improvements cover

Alternative accommodation (Buildings Cover)

If you can't live in your home for up to 3 years due to some insured damage we will pay for somewhere else for you to live.

alternative accommodation cover

Building works

If you are carrying out building works on your home, we will cover you up to £75,000, but let us know if it's going to cost more than this.

building works cover

Emergency access

We will pay for damage due to forced entry during a medical emergency or to prevent damage to your home.

emergency access cover

Lock replacement

We will pay for costs to replace locks on external doors, alarms, and safes after the loss or theft of your keys with no excess applied.

replacement lock cover

Preventative measures

We will pay up to £2,500 for costs you incur in taking reasonable temporary preventative measures to protect your home from damage caused by a storm or flooding.

preventative measures cover

Locating the source of a leak

We will cover the cost of locating a leak from fixed water tanks, apparatus and pipes.

locating source of leak cover

Garden cover

We will pay up to £10,000 to restore your garden if it is damaged from certain events.

garden cover

Precautionary repairs

We will pay up to £1,000 for repairs that prevent further loss or damage after a flood or a leak.

precautionary repairs

Cover during the sale of your home

We will cover damage to your home between the exchange of contracts and completion.

cover during sale of a home

Tree removal

We will pay up to £2,500 to remove fallen trees blocking your main car access to your home.

tree removal cover

Fees, expenses & debris removal

We will pay for architect, surveyor, and engineer fees and site clearing and costs.

fees, expenses and debris cover

Fatal injury & disability

We will pay up to £50,000 for fatal injuries as a result of a fire or burglary at your home and up to £15,000 for any necessary building alterations as a result of your injuries.

fatal injury and disability cover

Forced eviction

If public authorities deny you access due to nearby damage, we will cover the costs of alternative accommodation costs for up to 30 days.

forced eviction cover

Reward

We offer up to £5,000 as a reward to anyone who helps catch and convict anyone who caused a claim under this insurance through illegal actions.

reward cover

See what else is covered under buildings cover

Read the policy wording to see full cover details, what else we cover, and to understand what is not covered.

policy search

Additional cover as standard

Unlike many other insurers, we don't up-sell you add-ons, bolt-ons or so-called extensions. Here's some of what's also included in your policy, as standard.

Home emergency cover

Covers repair costs up to £1,500 in case of an emergency.

Liability cover

Covers your liability if something happens at your home.

complete cover

Family legal protection cover

Covers you against a wide range of legal costs associated with a wide range of disputes.

What’s not covered?

We’ve worked hard to keep this list as short as we can, but here is a summary of some of the things that are not covered under your policy.

Only a summary of the policy's coverage is presented on this page. Read these documents to fully understand what is and isn't covered

Policy Wording Insurance Product Information Document

Existing and deliberate damage

There is no cover for loss or damage occurring outside your period of insurance, or caused intentionally or through criminal acts by you.

Building works over £75,000

There is no cover for loss or damage resulting from building works that cost more than £75,000.

Confiscation

There is no cover for loss, damage or liability from confiscation or holding your property from officials or authorities.

Loss of value and indirect losses

There is no cover for any decrease in value as a result of a repair or replacement, or any loss not directly related to a valid claim.

Gradual wear and tear

There is no cover for any gradual damage and wear and tear, guarding against long-term deterioration or aging of property.

Defective design, breakdowns and faults

There is no cover for any loss, damage or liability as a result of design flaws, workmanship, or mechanical and electrical faults or breakdowns.

Unoccupied homes

There is no cover for losses when your home is unoccupied for over 45 days, and certain precautions listed in the policy wording have not been taken to safeguard your home and heating system during certain periods.

Let properties and business use

There is no cover for any loss, damage or liability from any part of your home that is let or is used for business purposes.

Electronic data

There is no cover for loss, damage or liability from computer viruses or data corruption.

Pollution and contamination

There is no cover for loss, damage or liability from pollution or contamination except in specific circumstances listed in the policy wording.

Nuclear and radioactive hazards

There is no cover for loss or damage or any legal liability from radioactive materials or nuclear components, or from potentially catastrophic events like radiation leaks.

War and terrorism

There is no cover for direct or indirect damages resulting from war, civil disturbances, or terrorist acts.

Your excess

Your excess as detailed in your policy schedule.

Damage to items during transportation

There is no cover for items improperly packed or secured during transport.

Damage or liability from malicious gun use

There is no cover for damage or liability from intentional or malicious use of guns is not covered.

Theft from unlocked and unattended vehicles

There is no cover for items stolen from an unattended vehicle are only covered if force and violence were used to gain entry. Additionally, the items must have been hidden from view or locked in the boot or glove box.

Lost deliveries

There is no cover for undelivered goods or services purchased online.

Loss of value from repairs

There is no cover for loss of value to contents following repair, replacement, or reinstatement.

Warping or shrinkage

There is no cover for loss or damage due to warping or shrinkage.

Some subsidence or heave damage

There is no cover for loss or damage caused by subsidence, heave or landslip to the following:

  • As a result of faulty design, specification, workmanship or design;
  • Where the damage is covered by another insurance policy, guarantee or by-law;
  • Caused by river or coastal erosion; or
  • Whilst the buildings are undergoing structural repairs, alterations or extensions

Your excess

Your excess as detailed in your policy schedule

Wear and tear

There is no cover for wear and tear, or anything that happens gradually.

General maintenance and decoration

There is no cover for general maintenance and decoration costs.

Blocked drains and pipes

There is no cover for costs to clear blocked sewer pipes, drains, pipes or underground tanks unless damaged from an insured event.

Some specific garden damage

There is no cover for damage caused by storm, flood, frost, fallen trees, or snow to certain garden structures such as fences, pergolas and hedges unless your home is also damaged by the same insured event.

Warping or shrinkage

There is no cover for loss or damage caused by or resulting from warping or shrinkage.

Subsidence or heave to some structures

There is no cover for subsidence, heave or landslip in certain specific scenarios. See the policy wording for further details.

Your questions, answered

Insurance can be complicated and hard to understand, these are some of our most common questions.

What is combined building and contents insurance?

Combined building and contents insurance covers both the structure of your home and your personal belongings inside it.

This means that if your home is damaged by events like fire, floods, or storms, and your possessions are lost, damaged, or stolen, you can claim for both under the same policy.

Do I need high-value buildings & contents insurance?

The general rule is that you need high-value home insurance if you meet any of the following criteria:

- The rebuild value of your home is over £1 million
- Your general contents are worth over £100,000
- You have valuable items that together are worth over £30,000

How much does high-value buildings & contents insurance cost?

The cost of high-value home insurance depends on a number of factors such as the amount of cover required, and other risk factors such as flood or theft risk.

Premiums are usually higher than standard insurance because of the increased value and risk, but with this premium, you receive broader and more extensive cover with higher limits than is available with standard home insurance.

What is All Risks cover?

All Risks insurance provides a broader form of coverage compared to standard home insurance policies. It typically offers protection for both personal possessions and valuables at home and worldwide. It also covers accidental damage.

All Risks cover still has some exclusions such as wear and tear or mechanical breakdown. You would need to check the policy for specific exclusions and limits.

How do I know who underwrites your policies?

The policy is insured by two of the largest insurance companies in the world, which are both A-rated for their financial strength.

The Buildings, Contents and Liability cover is insured by HDI Global Specialty SE.

The Home Emergency and Family Legal Protection cover is insured by AmTrust Europe.

How do I know what my policy covers?

The policy covers a lot of things and it depends on whether you buy Home Insurance (Contents and Buildings cover combined), Contents Insurance or Buildings Insurance.

To know exactly what you are covered for you need to read the policy wording in full.

We do provide a summary of your cover on our product information pages for home, contents and buildings insurance. These pages only include a summary of the cover so does not include everything and all the details, such as specific exclusions or inner limits.

How it works

Need a bit more explanation? Then head to our FAQs page where you’ll find loads of answers to our most commonly asked questions.

FAQs
personal risk details

One

You answer a few questions about yourself, your home and what you are looking for.

simple form

Two

Review your quote and any conditions of cover

Note: Some quotes need to be reviewed by our team, this will be done within a day. If we have additional questions, we’ll get in touch.

protected

Three

Accept your quote and pay. That’s it.

manage cover online

Control your cover

Manage your policy online
Review, add to, remove or change your cover online at any time.

Make a claim
Submit claims through your account and our specialised claims partner will handle your claim.